FAQ (Frequently Asked Questions) - JAG
Frequently Asked Questions (FAQ) – Jainsons Adventure Gears (JAG)
About Jainsons Adventure Gears
Q1: What is Jainsons Adventure Gears (JAG)?
Jainsons Adventure Gears is a trusted adventure and outdoor equipment store located in Thane West, it's a vertical owned and managed under the firm Jainsons Umbrella Manufacturers, a legacy maintained 50+ years old firm manufacturing all types of umbrellas, raincoats & raingears offering a complete range of trekking, camping, hiking, and expedition gear for all seasons and terrains.
Q2: Where are you located?
📍 Address: Jainsons Umbrella Manufacturers, 60 Stanberth, Uthalsar Naka, Near Castle Mill, Thane West – 400601
We are easily accessible from Mumbai, Navi Mumbai, Pune, Nashik and other parts of Maharashtra.
Q3: Do you cater to both beginners and experienced trekkers?
Yes. We stock gear for casual weekend treks, long-distance hikes, Himalayan expeditions, and even international adventure travel.
Trekking Bags & Rucksacks
Q4: What sizes of trekking bags and rucksacks do you offer?
We stock trekking bags and rucksacks in sizes ranging from 10L for day hikes to 105L for multi-day expeditions.
Q5: Are your trekking bags waterproof?
Many of our trekking bags are water-resistant and come with built-in or detachable rain covers for added protection.
Q6: Can I try on a rucksack before buying?
Yes. We encourage customers to try them in-store to ensure proper fit, comfort, and weight distribution.
Trekking Shoes & Outdoor Footwear
Q7: Do you sell waterproof trekking shoes?
Yes. We have trekking shoes with water-resistant coatings and anti-skid soles, perfect for monsoon treks and stream crossings. We also deal in waterproof shoes crafted for Himalayan Expeditions.
Q8: What types of trekking shoes are available?
We stock:
- Low-ankle hiking shoes for easy trails
- Mid-ankle trekking shoes for mixed terrain
- High-ankle boots for rugged mountain treks and heavy loads
Q9: Do you have sizes for men and women?
Yes. We stock a wide size range for both men and women.
Trekking Pants & Outdoor Clothing
Q10: What types of trekking pants do you offer?
We have quick-dry trekking pants, convertible pants (zip-off to shorts), snow pants for winter treks, and high-altitude pants for extreme conditions. All these pants are well tried and tested in the extreme conditions.
Q11: Are your trekking pants suitable for monsoon treks?
Yes. We have water-repellent and quick-dry trekking pants ideal for Sahyadri monsoon treks and humid weather.
Q12: Do you sell thermal wear for cold weather?
Yes. We have thermal base layers and insulated pants for winter and high-altitude treks.
Winter Jackets & Cold Temperature Gear
Q13: What types of jackets do you sell?
We stock:
- Lightweight windcheaters
- Fleece jackets for layering
- Waterproof rain jackets
- Polyfill Winter Jackets
- Tactical Jackets
- Insulated winter jackets for sub-zero temperatures
Q14: Are your jackets suitable for Himalayan treks?
Yes. Our high-altitude jackets are designed for extreme cold and windy conditions.
Camping Tents & Sleeping Gear
Q15: What sizes of camping tents do you have?
We offer tents from 1-person ultralight models to 4–6 person family tents. We deal in both basic as well as waterproof & snowproof tents.
Q16: Are your tents waterproof?
Yes. We deal in both water proof as well as water resistant tents. An individual can choose tents as per their requirement and budget.
Q17: Do you sell sleeping bags?
Yes. We have sleeping bags for summer, 3-season use, and extreme winter conditions. Temperature Ratings from +15 to -20
Accessories & Essentials
Q18: What trekking accessories do you offer?
We have trekking poles, caps, gloves, headlamps, gaiters, ponchos, hydration bottles, waist packs, torches, beanies, hydration bags and more.
Q19: Do you sell rain gear?
Yes. We have ponchos, rain jackets, and rain covers for bags, perfect for Mumbai and Sahyadri monsoon treks. We also deal in 100% waterproof dry bags.
Shopping & Orders
Q20: Can I shop online?
Yes. Visit our website: jainsonsumbrella.com/pages/adventure-gears
You can shop from our instagram page as well @jainsonsgears
Q21: Do you deliver across India?
Yes. We offer shipping across India. We also ship internationally at additional cost.
Q22: Can I reserve products before visiting?
Yes. Call us at 9004860291 or 9987362500 to check availability and reserve gear.
Returns, Exchanges & Bulk Orders
Q23: What is your return policy?
We don't accept returns. However exchanges are possible incase of unused products. Exchanges should be done within 7days of purchase.
Q24: Do you offer bulk discounts?
Yes. We provide special rates for trekking groups, schools, corporates, and bulk buyers.
For bulk queries & franchise reach out to us. 9004860291
Trek Preparation Help
Q25: Can you help me choose gear for my trek?
Yes. We offer personalised gear checklists and expert recommendations based on trek destination, weather, and difficulty. You can visit our store for expert advice.
Still have questions?
📞 Call Us: 9004860291 | 9987362500
🌐 Shop Online: jainsonsumbrella.com/pages/adventure-gears
📍 Visit: Jainsons Adventure Gears, Above Jainsons Umbrella Manufacturers, 60 Stanberth, Uthalsar Naka, Near Castle Mill, Thane West – 400601